Frequently asked questions
- Are Shot Scope devices waterproof?
- Will my device work if I play a partial round?
- What is a positional shot?
- Should I include putts from off the green in my PinCollect button press?
- How do I delete a club from my account?
- How do I change the email address for my account?
- How do I change the time on my device from 24hr to 12hr?
- How much do the tags weigh?
- Why are the club distances on My Strategy different to the distances on my Club Performance page?
- How do I delete a round from my account?
- I have lost or broken my tag, can I buy more?
- What size is the H4 device?
- How long is the battery life of the H4 last?
- Do old tags work with other Shot Scope devices?
- Can you adjust the screen brightness on my device?
- What is strokes gained?
- How can I contact support for more help?
- What is tagging and how does it work?
- What happens if I forget to tag my shot on the H4?
- Can I buy V3 straps and attach it to the H4?
- How to change the text on the dashboard to another language?