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  1. H4 Support
  2. FAQs
  3. Frequently asked questions

Frequently asked questions

  • Are Shot Scope devices waterproof?
  • Will my device work if I play a partial round?
  • What is a positional shot?
  • Should I include putts from off the green in my PinCollect button press?
  • How do I delete a club from my account?
  • How do I change the email address for my account?
  • How do I change the time on my device from 24hr to 12hr?
  • How much do the tags weigh?
  • Why are the club distances on My Strategy different to the distances on my Club Performance page?
  • How do I delete a round from my account?
  • I have lost or broken my tag, can I buy more?
  • What size is the H4 device?
  • How long is the battery life of the H4 last?
  • Do old tags work with other Shot Scope devices?
  • Can you adjust the screen brightness on my device?
  • What is strokes gained?
  • How can I contact support for more help?
  • What is tagging and how does it work?
  • What happens if I forget to tag my shot on the H4?
  • Can I buy V3 straps and attach it to the H4?
  • How to change the text on the dashboard to another language?
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