Frequently asked questions
- Shot Scope Survey - Help Shape the Future
- Are Shot Scope devices waterproof?
- Will my device work if I play a partial round?
- What is a positional shot?
- Should I include putts from off the green in my PinCollect button press?
- How do I delete a club from my account?
Not as frequently asked questions
- Some Club Tags Not Showing in the App?
- Will my device work on winter greens and tees?
- Can you reset the device if the screen freezes?
- How do I manually end a round or end a round when I am not finishing on the 9th or 18th hole (a shotgun start for example)?
- How do I reset my account and have a fresh start for my stats?
- How do I change my home course in my settings?
Common issues
- My putter tag won't fit in my counterbalance putter grip, what should I do?
- Why does one of my clubs not show up on the 'Clubs' page?
- Why does my tee shot always move to a different tee?
- The GPS on my device didn't work, what should I do?
- My device shows the 'no courses within 1km' message when I try play at my course, what should I do?
- I can't connect my device to my app via Bluetooth?