Shot Support

If you see the message 'No courses within 1km' while trying to search for a GPS signal, please follow these steps: Check Course Availability in the App Log into the Shot Scope app and go to the 'C...

If you're having trouble connecting your Shot Scope device to the mobile app, it's likely because you're trying to connect directly to the device via Bluetooth, rather than through the app. Follow ...

Step 1: Power Off and Disconnect the Device Switch off your Shot Scope device. Remove the device from your phone or tablet’s Bluetooth settings:Go to Settings > Bluetooth, find your Shot Scope devi...

Could you please try the following steps below to resolve the issue:*Disconnect the device*Switch the device off*Manually log out the app (closing the app doesn't log you out)*Close the app *Open t...

If you’re experiencing issues with your Shot Scope device, please follow the steps below to resolve the problem:Step 1: Power Off and Disconnect the Device Switch off your Shot Scope device. Remo...

Due to the temporary and often sporadic placement of winter greens and tees, Shot Scope devices are not compatible with these features. We map courses using satellite imagery, and unfortunately, th...

In the event that the screen freezes or the screen is unresponsive you can reset the watch by following the below: 1) Turn the watch on by pressing the top left button. 2) Hold down the top left bu...

If you would like to end a round in GPS+Track or PRO mode prior to playing the 9th or 18th hole or if you are finishing on a hole other than the 18th (a shotgun start format for example) then there...

Starting Fresh with Your StatsEach year, the system automatically provides a fresh start to a certain extent. Your statistics are shown based only on the year selected in the filter — not as a comb...

You can update your home course at any time using either the Shot Scope mobile app or the web dashboard. Here’s how:On the Mobile App:  Open the Shot Scope app and log in.   Tap the “More” tab at t...