Shot Support
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Recent activity by Shot Support-
Where can I find the My Bag feature?
The My Bag feature is available on both the Shot Scope web dashboard and mobile apps (iOS and Android). Follow the steps below to access it on your preferred platform:On the Web Dashboard Log in t...
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What is the purpose of the My Bag feature?
The My Bag feature on the Shot Scope dashboard and mobile app allows you to build a personalized database of every golf club you use—no matter how many. Whether you're testing multiple drivers, rot...
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How to Reset Your Password for Shot Scope
If you've forgotten your password, you can easily reset it using either the mobile app or dashboard. Follow the instructions below for each method:Mobile App (iOS & Android)Open the Shot Scope app ...
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How should I take care of my Shot Scope device?
To ensure the longevity and optimal performance of your Shot Scope device, please follow these care and maintenance tips: Cleaning: Use a damp cloth or paper towel to gently clean your device. A...
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How do you update the firmware on a device?
Firmware is the essential software that controls your Shot Scope device. Updates are released regularly to introduce new features and fix any issues that could impact your Shot Scope experience.Whe...
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How do you update the time on the device?
How to Update the Time on Your Shot Scope DeviceIf your Shot Scope device is showing the incorrect time, you can update it quickly by connecting it to the mobile app. The device syncs its time with...
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What is Manual Putt mode and how do I change from Automatic putting to Manual Putting?
This feature has been added for users that use a counter-balance putter and are not able toscrew the putter tag into the top of the club due to the counter weight and for those who have a unique pu...
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What do all the buttons do on my devices home screen?
Top left button – Pressing the top left button will power on and power down your device. You will be asked to confirm the power down.Bottom left button and bottom right button – Will cycle through ...
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How do you change the units of measurement from yards to meters on a Shot Scope device?
To change the units of measurement from yards to meters on your device, follow these simple steps: Unlock the Watch: Press the side button to unlock your device if it's in sleep mode. Enter the S...
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How do I disable the lock screen when I'm playing?
To disable the lock screen please do the following:1) Switch the device on by pressing the top left button.2) Unlock the screen by pressing the bottom left button.3) Navigate to the 'Settings' sect...